Is the title agency you deal with keeping your customer's information confidential and secure? Do they have proper safeguards in place to protect non-public private information (NPI)? It doesn't matter if the information lives in paper or electronic form, it MUST be protected from the bad guys. You should ask because it's no fun to find out that the company insuring your transaction has poor security of sensitive NPI. In 2013 the American Land Title Association published a set of Best Practices for title companies to comply with to satisfy lenders and the CFPB. Craig Haskins explains what Knight Barry is doing and suggests that you should make sure your title company is doing the same. Or just make things easy and switch your business to Knight Barry.