Does the title insurance company you deal with resolve consumer complaints in a timely manner? Heck, they're your customers. You should make sure of it. In 2013 the American Land Title Association published a set of Best Practices for title companies to comply with to satisfy lenders and the CFPB. Craig Haskins explains what Knight Barry is doing and suggests that you should make sure your title company is doing the same. Or just make things easy and switch your business to Knight Barry.